Policies
Use this screen to define global and operator/product specific cancellation policies. Click anywhere on a policy line to open it. Each remote Tour Operator also have their own cancellation policies which is checked and applied before these policies.
Form Functionality |
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Label |
Description |
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Tick box |
Reserved for future use |
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Name |
The user defined description for the cancellation policy |
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Type |
Automatically generated |
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Enabled |
Indicates if the policy is active/applied or not |
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Within Hrs |
Indicates within how many hours from the start time of the tour, the policy is active |
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Penalty(%) |
Ask Adam |
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HostID |
Applies the policy to the specified operator only |
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ProductID |
Applies the policy to the specified tour only |
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Add New |
Opens a blank Policy screen where a new policy can be defined |
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Policy
Form Functionality |
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Label |
Description |
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Description: |
The user defined description for the cancellation policy. Same as Name above |
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Enabled: |
Indicates if the policy is active/applied or not |
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Within Hrs: |
Indicates within how many hours from the start time of the tour, the policy is active |
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Block Cancellation: |
Prevents the Tourdesk user to cancel the booking if the current time is within the Within Hrs: in the line above |
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Penalty(%) |
The percentage of the sell price that must be paid as penalty when cancelling |
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Host ID (Optional): |
Applies the policy to the specified operator only |
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Product ID (Optional): |
Applies the policy to the specified tour only |
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Notice: |
The notice displayed to the user when a cancellation is made |
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Save/Exit |
Saves any changes and returns to the Policies screen |
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Cancel |
Discards any changes and returns to the Policies screen |
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Delete |
Deletes the selected policy |
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