Payment Locking Feature
Index
Overview
Originally payments could only be locked on archive. This displays the payment lines as grey and cannot be edited.
There is now an interim locking system which locks the payment on commit if particular payment combinations are selected.
These combinations are set by the respax client and are customisable.
Locking Rules
The standard payments provided in respax are:
Agent |
On Account |
Refund (Agent) |
POB |
On Account |
Pre Payment |
Reservations |
Cash |
Credit Card |
Direct Deposit |
EFTPOS |
Refund (Pax) |
Travellers Cheque |
Outside Operator |
On Account |
Second Agent |
On Account |
The standard payments with locking are:
Agent |
|
On Account |
|
Refund (Agent) |
|
Voucher |
Lock |
POB |
|
On Account |
|
Pre Payment |
|
Reservations |
|
Cash |
Lock |
Credit Card |
Lock |
Direct Deposit |
Lock |
EFTPOS |
Lock |
Refund (Pax) |
Lock |
Travellers Cheque |
Lock |
Outside Operator |
|
On Account |
|
Second Agent |
|
On Account |
|
Voucher |
Lock |
How the payment behaves when locked
When a payment has been locked on commit, re-opening the booking will display the line as blue:
Clicking on a locked line shows the locking
The form shows (This Payment can not be edited according to payment rules)
Once a payment is locked, it can not be unlocked.
And selecting any of the locking combinations above (paid to / paid by) will lock the payment on commit
Reversing an incorrect payment
To reverse an incorrect payment, hit the "Refund" button
Enter a refund reason
Choose Yes for Payment Reversal
Enter a reference number/text
The payment will display as a negative
Process
Some clients use respax to check in their passengers before they board a vessel or bus.
In the case where each respax user has a till, a report can be run on the respax user at a particular time to balance this till.
Locking makes it easy to reconcile money using the last update date/time on the payment as this can not change