How to manage web bookings.
Index
Overview
All web bookings must be processed and set as confirmed after entered into the operators reservation system. This might include collecting money from the credit card details in the booking. This section explains the process.
How to manage web bookings.
Open the booking by double clicking on it in the "Bookings" tab. Click on the "Payments" tab to gather payment details.
Very important: Notice the status is set to "Confirmed" on the far right. This indicates that the passenger has a confirmed voucher and that this booking takes space/s from the tour availability.
Double click on the "POB Credit Card" payment line. Process the credit card and select "Reservations" to indicate that you have taken the money and it is not POB (Pay On Board) any more.
Switch back to the "Tour" tab and update the status to "Confirmed" to indicate that the booking has been processed
The "Bookings" screen also changes appearance for the specific booking. Notice that it has a green confirmed tick next tot the confirmation number.
