How to set up agents.
Index
Overview
The agents section contains details and credit status on all agents booking online via the Respax Operator Network and also for direct bookings when using the extended version. It also lists all outstanding mapping requests from online agents.
How to set up agents.
On the "Agents" tab, click "Add New Agent". Fill in details and select the appropriate credit status.
The definition for each state:
Full Credit - The agent is able to take the full amount of the tour including any levies and taxes that are NON-COMMISSIONABLE.
Full Levy - The agent is able to take the full amount of the tour Excluding any levies and taxes that are NON-COMMISSIONABLE.
Deposit Only - The agent is only able to take a deposit, equal to his commission from the guest and the rest of the due amount needs to be paid on board.
Pob Only - The agent is authorised to make bookings but cannot handle any money what so ever. Full amounts including levies/taxes/etc. need to be collected On Board.
Stop Sell - The agent does not have the authority to sell any more bookings but have not been disabled. This means that any previously booked tours are still booked to go but any new bookings will not be allowed into the system until the Stop Status has been changed.
On the "Tour Commissions" tab, individual overriding commissions can be set on tours. F2 brings up a list.
The "Terms & Conditions" tab is specific to that agent.